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Showing posts with label restaurant service essentials. Show all posts
Showing posts with label restaurant service essentials. Show all posts

Tuesday, July 16, 2024

How the Restaurant Trolleys help in upselling?

 Restaurant trolleys can be a highly effective tool for upselling in several ways:


1. **Visual Appeal**: Trolleys allow restaurants to present their food and beverages in an attractive and engaging manner. The visual appeal of seeing items up close can entice customers to order additional items they might not have considered.


2. **Personal Interaction**: Trolleys provide a platform for staff to interact with customers directly. This personal interaction can include explanations, recommendations, and suggestions that can encourage customers to try new or additional items.


3. **Convenience**: Trolleys make it easy for customers to add to their orders without leaving their tables. The convenience of having items brought to them can lead to impulse purchases.


4. **Showcasing Specials**: Restaurants can use trolleys to highlight special items, seasonal offerings, or high-margin products. This focused presentation can draw attention to these items and boost sales.


5. **Enhanced Experience**: The use of a trolley can enhance the dining experience by adding an element of theatre or exclusivity. This can make customers more willing to spend on premium items or add-ons.


6. **Sampling Opportunities**: Trolleys can be used to offer samples of new dishes or drinks, encouraging customers to order full portions. Sampling can be a powerful way to introduce and upsell new menu items.


7. **Flexibility**: Trolleys can be easily moved around the restaurant, allowing staff to target different areas and maximize exposure to potential buyers. This flexibility can help in reaching more customers and increasing sales.


8. **Dessert and Drink Sales**: Dessert trolleys and drink carts, in particular, can be very effective in upselling. Seeing a beautiful array of desserts or an appealing selection of drinks can tempt customers to indulge more than they initially planned.


By incorporating trolleys into their service strategy, restaurants can create a dynamic and interactive dining experience that encourages customers to spend more, ultimately boosting the establishment's overall revenue.

Thursday, May 16, 2024

How to determine the Stock PAR Level for Crockery, Cutlery, Glassware and Linen used in a Restaurant?

 Determining the appropriate stock PAR (Periodic Automatic Replenishment) level for crockery, cutlery, glassware, and linen in a restaurant depends on several factors such as the restaurant's size, average number of customers served daily, type of cuisine, and frequency of deliveries. However, here's a general guideline to help you establish a starting point:

  1. Crockery, Cutlery, and Glassware:

    • Estimate the average number of covers (customers) served per day.
    • Determine the number of pieces of crockery, cutlery, and glassware needed per cover. This can vary depending on the type of cuisine and style of service (e.g., fine dining vs. casual dining).
    • Multiply the average covers served per day by the estimated pieces needed per cover to get a daily usage figure.
    • Add a buffer to this figure to account for breakages, unexpected demand fluctuations, and delays in deliveries.
    • Consider seasonal variations in demand if applicable.
    • This final figure represents your PAR level for crockery, cutlery, and glassware.
  2. Linen:

    • Estimate the average number of table settings per day.
    • Determine the types of linen needed (tablecloths, napkins, etc.) and the average usage per table setting.
    • Multiply the average table settings per day by the estimated pieces of linen needed per table setting to get a daily usage figure.
    • Add a buffer to this figure to account for spills, stains, and unexpected demand fluctuations.
    • Consider the frequency of laundry service and adjust the PAR level accordingly.
    • Like with crockery, cutlery, and glassware, consider seasonal variations in demand.

It's essential to regularly review and adjust your PAR levels based on actual usage and any changes in your restaurant's operations or customer patterns. Additionally, keeping a close eye on inventory turnover and optimizing ordering processes can help ensure you maintain adequate stock levels without excessive inventory carrying costs.

My YouTube Channel:

https://www.youtube.com/channel/UCtEmIqoo7SW9iqEG1nM1s6w


www.tanzcrafts.com

Visit the website to order handcrafted packaging for your wine bottles, Whisky bottles, and miniatures

Wednesday, May 15, 2024

What are the different styles of Napkin Folding used in the restaurant these days?

 Napkin folding has evolved into an art form in the restaurant industry, with various styles used to enhance table presentation and create a memorable dining experience. Here are some popular napkin folding styles you might find in restaurants:

  1. Classic Fold: A simple and elegant fold where the napkin is folded in half or into quarters, creating a rectangular or square shape.

  2. Bishop's Hat: This fold resembles a bishop's hat or mitre. It involves folding the napkin diagonally, then folding the corners towards the center to create a triangle shape.

  3. Fan Fold: The napkin is folded accordion-style to create a fan-like shape. This fold is often used for buffet displays or to add a decorative touch to table settings.

  4. Pocket Fold: In this fold, one corner of the napkin is folded over to create a pocket, which can be used to hold utensils or a menu card.

  5. Rose Fold: A more intricate fold where the napkin is folded and rolled to create a rose-like shape. This elegant fold adds a touch of sophistication to table settings.

  6. Bird of Paradise: This fold resembles a tropical bird with spread wings. It involves folding the napkin into a triangle, then rolling and tucking the corners to create the bird's wings.

  7. Candle Fold: This fold creates a standing "candle" shape out of the napkin, making it a popular choice for special occasions and romantic dinners.

  8. Lotus Fold: Inspired by the lotus flower, this fold involves intricate folding and tucking to create a flower-like shape with multiple petals.

  9. Diamond Pouch Fold: The napkin is folded into a diamond shape and then folded again to create a pouch-like pocket. This fold is often used to hold breadsticks or other small items.

  10. Sailboat Fold: As the name suggests, this fold creates a sailboat shape out of the napkin, making it a playful addition to nautical-themed events or seafood restaurants.

These are just a few examples of the many napkin folding styles used in restaurants today. Each style adds its own flair to table settings and contributes to the overall dining experience.

My YouTube Channel:

https://www.youtube.com/channel/UCtEmIqoo7SW9iqEG1nM1s6w


www.tanzcrafts.com

Visit the website to order handcrafted packaging for your wine bottles, Whisky bottles, and miniatures

Wednesday, April 3, 2024

How to do the space calculations while setting up a restaurant?

 Calculating space requirements for a restaurant involves several considerations to ensure the efficient use of space while accommodating customers comfortably. Here's a step-by-step guide:

  1. Define the Concept and Layout: Decide on the type of restaurant you want to establish and its layout. Consider factors such as fine dining, casual dining, fast-casual, or quick-service, as well as the size and number of dining areas, kitchen space, bar area (if any), restrooms, waiting areas, and storage space.


  2. Understand Regulations and Codes: Familiarize yourself with local building codes, zoning regulations, health department requirements, and other guidelines. These regulations often dictate minimum requirements for space allocation, including aisle widths, restroom facilities, and accessibility standards.


  3. Calculate Dining Area Space: Determine the number of seats you want to offer and the type of seating arrangements (e.g., tables, booths, bar stools). Allow ample space between tables for comfortable dining and movement of staff and customers. Typically, each customer requires around 15-18 square feet of dining space.


  4. Plan Kitchen and Service Areas: Design an efficient kitchen layout that optimizes workflow and minimizes wasted space. Consider the placement of equipment, storage areas, food preparation stations, dishwashing facilities, and staff workspaces. Adequate ventilation, safety standards, and fire codes must also be considered.


  5. Allocate Bar and Beverage Areas: If your restaurant includes a bar or serves alcoholic beverages, allocate space for the bar counter, storage for liquor and supplies, and seating areas for patrons. Ensure there is sufficient space for bartenders to work comfortably and for customers to move around.


  6. Include Waiting and Reception Areas: Allocate space for a reception or waiting area where customers can wait for a table during peak hours. Provide comfortable seating, perhaps a host stand, and ensure the area does not obstruct traffic flow within the restaurant.


  7. Plan Restroom Facilities: Determine the number of restrooms required based on local regulations and the seating capacity of your restaurant. Allocate sufficient space for each restroom, including stalls, sinks, and accessible features for individuals with disabilities.


  8. Consider Storage and Utility Spaces: Allocate space for dry storage, refrigeration, freezers, and other storage needs. Additionally, plan utility areas for trash disposal, recycling, and cleaning supplies.


  9. Factor in Circulation and Traffic Flow: Ensure that there are clear pathways for staff and customers to move around the restaurant without congestion. Minimize bottlenecks and obstructions by strategically placing furniture, equipment, and service stations.


  10. Review and Adjust: Once you have drafted a layout, review it carefully to identify any potential inefficiencies or areas for improvement. Make adjustments as needed to optimize space utilization and ensure a smooth operation.

By following these steps and carefully considering the various factors involved, you can effectively calculate space requirements for setting up a restaurant that maximizes functionality, comfort, and compliance with regulations. Additionally, consulting with architects, designers, and industry professionals can provide valuable insights and expertise in designing an optimal restaurant space.


My YouTube Channel:

https://www.youtube.com/channel/UCtEmIqoo7SW9iqEG1nM1s6w


www.tanzcrafts.com

Visit the website to order handcrafted packaging for your wine bottles, Whisky bottles, and miniatures

Monday, April 1, 2024

What is Gueridon Service? What all dishes are prepared and served under this service?

 Gueridon service is a style of food presentation and tableside cooking that originated in France. In this service, dishes are partially or completely prepared in front of the guests by a skilled server or chef at a mobile cooking station known as a gueridon.


Common dishes prepared and served under gueridon service include:


Steak Diane: A classic dish featuring a pan-seared steak served with a sauce made from mushrooms, shallots, mustard, Worcestershire sauce, and brandy. The sauce is typically prepared and flambéed tableside.


Crepes Suzette: Thin pancakes served with a sauce made from butter, sugar, orange juice, and orange liqueur (such as Grand Marnier or Cointreau). The sauce is flambéed and served with the crepes.


Caesar Salad: A salad made with romaine lettuce, croutons, Parmesan cheese, lemon juice, olive oil, egg, Worcestershire sauce, garlic, and black pepper. The dressing is often prepared and tossed with the salad ingredients tableside.


Cherries Jubilee: A dessert made with cherries cooked in a syrup with sugar and cherry liqueur, then flambéed and served over vanilla ice cream.


Bananas Foster: Sliced bananas cooked in a caramel sauce made from brown sugar, butter, banana liqueur, and rum. The dish is typically flambéed and served over vanilla ice cream.


These are just a few examples, and the specific dishes prepared via gueridon service can vary depending on the restaurant's menu and the chef's preferences. The key characteristic is the interactive and theatrical element of preparing and serving the food tableside.


My YouTube Channel:

https://www.youtube.com/channel/UCtEmIqoo7SW9iqEG1nM1s6w


www.tanzcrafts.com

Visit the website to order handcrafted packaging for your wine bottles, Whisky bottles, and miniatures

Friday, March 22, 2024

What are some basic tips & tricks to Up sell in a Restaurant?

 Upselling in a restaurant is a valuable skill that can increase revenue while enhancing the dining experience for your customers. Here are some basic tips and tricks to effectively upsell:


Know Your Menu: Familiarize yourself and your staff with the menu items, including specials, add-ons, and upgrades. Understanding the offerings allows you to confidently recommend items to customers.


Build Rapport: Establish a friendly and genuine rapport with your customers. Engage in conversation, show interest in their preferences, and be attentive to their needs. Building rapport creates trust, making customers more receptive to your suggestions.


Recommend with Confidence: Recommend additional items or upgrades based on the customer's preferences and dining choices. For example, suggest a premium wine pairing with their meal or an appetizer that complements their main dish.


Highlight Specials and Promotions: Promote daily specials, seasonal dishes, or promotional offers to entice customers to try something new or upgrade their order.


Use Descriptive Language: Use descriptive language to vividly describe menu items and their benefits. Highlight unique flavors, ingredients, and presentation to make the dishes more appealing.


Offer Tasting Samples: Offer small tasting samples of new or specialty items to pique customers' interest and allow them to experience the flavors before making a decision.


Bundle Deals: Create bundled meal deals or combos that offer value for money and encourage customers to add extra items to their order.


Timing is Key: Timing is crucial when upselling. Wait for the right moment, such as when customers are ordering or enjoying their meal, to suggest additional items or upgrades.


Visual Appeal: Utilize visually appealing menu displays, signage, or images to showcase featured items or specials, making them more enticing to customers.


Training and Role-playing: Provide training to your staff on upselling techniques and practice role-playing scenarios to refine their skills and boost confidence.


Upsell Softly: Avoid being pushy or aggressive when upselling. Instead, subtly suggest additional items or upgrades in a friendly and non-intrusive manner.


Follow-Up and Feedback: Follow up with customers during their meal to ensure satisfaction and gather feedback. Use this opportunity to suggest desserts, beverages, or additional items to enhance their experience further.


By implementing these tips and tricks, you can effectively upsell in your restaurant while providing excellent service and enhancing customer satisfaction.


My YouTube Channel:

https://www.youtube.com/channel/UCtEmIqoo7SW9iqEG1nM1s6w


www.tanzcrafts.com

Visit the website to order handcrafted packaging for your wine bottles, Whisky bottles, and miniatures

Friday, March 15, 2024

Key principles to plan and operate a Restaurant

 Running a successful restaurant involves careful planning, execution, and attention to detail. Here are some key principles to consider:

  1. Concept Development: Define a clear concept for your restaurant, including the type of cuisine, ambiance, target market, and unique selling points.


  2. Market Research: Understand your target market, competitors, and local demographics to tailor your offerings accordingly.


  3. Location: Choose a strategic location with high foot traffic, ample parking, and proximity to your target market.


  4. Menu Development: Create a well-balanced menu with a variety of dishes that showcase your culinary expertise while catering to different dietary preferences and restrictions.


  5. Quality Ingredients: Source fresh, high-quality ingredients to ensure the best possible flavors in your dishes.


  6. Consistency: Maintain consistency in food quality, portion sizes, and service standards to build customer trust and loyalty.


  7. Customer Experience: Focus on providing exceptional customer service, including attentive staff, efficient service, and a welcoming atmosphere.


  8. Staff Training: Invest in thorough training for your staff to ensure they are knowledgeable about the menu, attentive to customer needs, and skilled in their roles.


  9. Financial Management: Implement effective cost control measures, monitor expenses, and maintain accurate financial records to ensure profitability.


  10. Marketing and Promotion: Develop a comprehensive marketing strategy to attract customers, including online presence, social media marketing, promotions, and partnerships with local businesses.


  11. Feedback and Improvement: Regularly solicit feedback from customers and use it to make improvements to your menu, service, and overall operations.


  12. Health and Safety Compliance: Adhere to all health and safety regulations to ensure the well-being of your customers and staff.


  13. Adaptability: Stay flexible and adaptable to changing market trends, customer preferences, and external factors such as economic conditions or public health concerns.


  14. Community Engagement: Build strong relationships with the local community through involvement in events, charity initiatives, and partnerships with other businesses.


  15. Long-term Vision: Have a clear long-term vision for your restaurant, with goals for growth, expansion, or diversification.

By adhering to these principles and continuously striving for excellence, you can increase the likelihood of success in the competitive restaurant industry.

My YouTube Channel:

https://www.youtube.com/channel/UCtEmIqoo7SW9iqEG1nM1s6w


www.tanzcrafts.com

Visit the website to order handcrafted packaging for your wine bottles, Whisky bottles, and miniatures

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