A platform for the connoisseurs to indulge with the mesmerizing beverages and lip smacking global cuisines, access the information and review and interact at the same time. This is also a huge support tool for the Hospitality aspirants pursuing any Hotel Management Program or is a beginner with the Hospitality Industry.
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Showing posts with label HOTEL MANAGEMENT INSTITUTES. Show all posts
Showing posts with label HOTEL MANAGEMENT INSTITUTES. Show all posts
The hospitality industry can cope with a scarcity of competent staff through a combination of strategies aimed at recruitment, retention, and productivity enhancement. Here are some approaches:
Enhance Recruitment Efforts:
Diversify recruitment channels: Utilize online job portals, social media platforms, industry-specific forums, and local community outreach programs to reach a wider pool of potential candidates.
Offer competitive compensation and benefits packages to attract top talent.
Develop partnerships with educational institutions to recruit students and graduates who are seeking internships or entry-level positions.
Invest in Employee Training and Development:
Provide comprehensive training programs to develop the skills of existing staff and prepare them for more advanced roles.
Offer cross-training opportunities to enable employees to gain experience in multiple departments, increasing their versatility and value to the organization.
Implement mentorship programs where experienced employees can share their knowledge and expertise with new hires.
Create a Positive Work Environment:
Foster a supportive and inclusive workplace culture that values employee well-being and recognizes their contributions.
Offer flexible scheduling options to accommodate employees' personal commitments and preferences.
Provide opportunities for career advancement and professional growth within the organization.
Utilize Technology to Increase Efficiency:
Implement automation and digital tools to streamline repetitive tasks and reduce the workload on staff.
Invest in customer relationship management (CRM) systems and communication platforms to enhance productivity and improve guest experiences.
Adopt mobile applications for scheduling, inventory management, and employee communication to facilitate seamless operations.
Outsource Non-Core Functions:
Consider outsourcing certain functions such as housekeeping or food service to third-party providers, especially during peak periods or when faced with staffing shortages.
Collaborate with staffing agencies to supplement in-house teams with temporary or contract workers as needed.
Employee Recognition and Rewards:
Implement a robust employee recognition program to acknowledge and reward outstanding performance.
Offer incentives such as bonuses, performance-based pay increases, or additional time off as a means of motivating and retaining talented staff members.
Monitor Industry Trends and Adjust Strategies Accordingly:
Stay informed about market trends, labor regulations, and changes in consumer preferences that may impact staffing needs.
Continuously evaluate and adapt recruitment, training, and retention strategies to remain competitive in the evolving hospitality landscape.
By implementing these strategies, the hospitality industry can mitigate the challenges posed by a scarcity of competent staff and maintain high levels of service quality and guest satisfaction.
Hospitality students can transition into careers in facility management by leveraging their skills, knowledge, and experiences gained in the hospitality industry. Here are some steps they can take:
Understand the Basics of Facility Management:
Gain a solid understanding of facility management principles, including maintenance, space planning, security, and sustainability. Familiarize yourself with industry standards, regulations, and best practices.
Build Relevant Skills:
Identify and develop skills that are transferable from hospitality to facility management. These may include communication, problem-solving, leadership, customer service, and organizational skills.
Educational Pursuits:
Consider pursuing additional education or certifications in facility management. There are various courses and programs available that cover the fundamentals of facility management, including facilities planning, maintenance, and operations.
Networking:
Leverage your existing network within the hospitality industry and start building connections in the facility management field. Attend industry events, join professional associations, and engage with professionals to gain insights and opportunities.
Internships and Entry-Level Positions:
Look for internships or entry-level positions in facility management. This hands-on experience will provide valuable insights into the field and help you apply your skills in a new context.
Tailor Your Resume:
When applying for facility management positions, highlight the skills and experiences from your hospitality background that are relevant to the job. Emphasize your ability to manage resources, handle customer needs, and maintain a positive and efficient environment.
Emphasize Soft Skills:
Soft skills such as communication, teamwork, and problem-solving are crucial in both hospitality and facility management. Highlight these skills in your resume and interviews to demonstrate your ability to adapt to a new industry.
Showcase Leadership Experience:
If you have held leadership roles in the hospitality sector, emphasize these experiences. Leadership skills are highly transferable and valued in facility management roles.
Stay Informed about Industry Trends:
Keep yourself updated on trends and innovations in facility management. Subscribe to industry publications, attend conferences, and participate in webinars to stay informed about the latest developments.
Be Open to Entry Points:
Be flexible in your approach and be open to starting at entry-level positions within facility management. As you gain experience, you can gradually move up the career ladder.
Remember that the transition from hospitality to facility management may require a proactive approach, continuous learning, and a willingness to adapt. By showcasing your skills and aligning them with the requirements of facility management roles, you can successfully make the switch.
There are a number of reasons why the hospitality industry is facing a huge manpower crunch post-COVID-19:
Mass layoffs during the pandemic: The pandemic caused a sharp decline in travel and tourism, forcing many hospitality businesses to lay off employees. According to the World Travel & Tourism Council, the global travel and tourism industry lost 62 million jobs in 2020.
Workers moving to other industries: Many hospitality workers who were laid off during the pandemic found jobs in other industries, such as retail and healthcare. These industries often offer more stable employment and better pay and benefits.
Safety concerns: Some workers are hesitant to return to the hospitality industry due to concerns about their safety and health. The hospitality industry is a front-line industry, which means that workers are more likely to be exposed to COVID-19.
Changing travel trends: The pandemic has also led to changes in travel trends. For example, more people are now choosing to travel domestically or take shorter, more frequent trips. This has made it more difficult for hospitality businesses to predict demand and staff their businesses accordingly.
The manpower crunch in the hospitality industry is a global problem. However, it is particularly acute in some countries, such as India and the United States. In India, for example, the hospitality industry is facing a shortage of around 350,000 workers.
The manpower crunch in the hospitality industry is having a number of negative consequences. For example, it is leading to longer wait times, reduced service levels, and higher prices for consumers. It is also making it difficult for hospitality businesses to operate efficiently and profitably.
The hospitality industry is taking a number of steps to address the manpower crunch. For example, businesses are offering higher wages and benefits, providing more training and development opportunities, and creating more flexible work schedules. Businesses are also working with governments and educational institutions to develop programs to attract and retain workers.
It is unclear how long the manpower crunch in the hospitality industry will last. However, it is likely to continue for some time as the industry recovers from the pandemic and travel trends continue to evolve.
Five hotel trends to watch out for in 2023 and beyond
Julia Krebs, Rooms Division Lecturer, at Les Roches Marbella, tells us how the hospitality industry is going from traumatic to triumphant
In this article, Krebs outlines what the next 12 months have in store for the industry, how we can expect to see hotels adapt to stay competitive, and why it’s important to stay on top of the latest developments.
Changing workforce
Possibly the most significant development is the influx of younger people into the industry following the great exodus from hospitality during the pandemic.
Hotels are desperate for qualified people to work for them, which means there has probably never been a better time to enter the hotel industry. And the opportunities are there whether you have the experience or not. Many hotel groups are experiencing such acute labour shortages they are offering on-the-job development and expanding their management in training programs to include not only the traditional food and beverage or rooms division routes but also 360-degree operations as well.
We’re also seeing faster career progression than we had before due to skills gaps in key roles, so it’s going to be really interesting to see how that impacts the industry in the next 12 months and beyond. With more energetic, passionate, and enthusiastic people in higher positions, it’s unthinkable that will not have a significant effect on how hotels develop and the kind of services and technologies they embrace.
Technology trends
Another hangover from the pandemic – increased use of smart technology in hotels – is also set to be a theme throughout the industry in 2023. Where the Covid crisis necessarily saw new technologies such as a hotel app deployed for customers to check in and out, I think we will see that ‘smart hotel’ trend continue but with an increased emphasis on building human interactions back into the mix.
You just don’t get the same level of hospitality with a robot as you do with people, so hotels will increasingly be looking at ways in which they can combine the efficiency of technology with the personal touch. That will be even more of a factor given people are now spending a higher proportion of their income on their travels in the post-pandemic world.
Going green
Boosting efficiency isn’t all about saving money either. As the sector continues its post-pandemic recovery, so the spotlight has turned on the industry’s environmental impact and, as a result, sustainability will be a key trend in the next year and beyond.
Combatting climate change is one of the biggest challenges we face today and is a top priority for the hotel industry. That’s why we’re seeing the entire industry adopting more environmentally-friendly approaches in almost every aspect of their operations and this is set to continue in 2023.
Whether it’s demanding more sustainable goods and services from supply chains, striving to reduce waste or designing energy-efficient buildings, hotels have embraced the challenge of reducing their carbon footprints and are aggressively pursuing a greener agenda.
The truth is sustainability is no longer something hoteliers can ignore. It’s increasingly a deciding factor in customers’ hotel choices and it’s important to the new generation of employees who will drive the industry in the future, so I’ve no doubt 2023 will see some big strides in this area.
Giving back to society
While tourism’s impact on the environment is rightly at the forefront of hoteliers’ minds, we are also increasingly seeing them consider how their operations affect the societies in which they have a presence too.
Mass tourism can have a devastating effect if it is not properly managed and hoteliers are becoming increasingly aware of the potential impact opening more and more hotels could have, so I think we will see a growth in the number of socially-conscious initiatives the travel industry develops in the next year and beyond.
In particular, giving back to local communities will be a recurring theme. We are already seeing more hoteliers making conscious efforts to source talent, goods, and services from the areas in which they operate, hiring from underrepresented groups when possible, and investing in their employees’ professional development. It doesn’t stop there.
Hotel companies are, in short, taking more responsibility for the development of tourism in their local communities and stepping up to the plate and I think this will be one of the key trends in the future.
Traveller preference trends
One of the more interesting key trends we have already seen have an impact on revenue management in the hotel industry – and one that’s set to continue for years to come – is the rise in segmentation of guests.
Things have come a long way since we asked whether the purpose of guest visits was business or pleasure. Hoteliers are now separating customer groups into many more categories and tailoring their offering according to the desired customer experience. For example, we have already seen more ‘pet-friendly’ hotels open in response to consumer demand, and niche offers of that type are likely to become more widespread.
Another driver of innovation in the industry – again influenced by the pandemic thanks to the technology behind remote working becoming more commonplace – is the burgeoning ‘digital nomad’ lifestyle. Older-style business lounge facilities are being updated and adapted to become co-working spaces for hotel guests. They provide the essential communications and IT infrastructure but also give guests the opportunity to network, taking away the sense of isolation many people experienced during the Covid years.
Catering for specific guest needs has already driven some of the larger hotel chains into diversifying their offer according to the experience clients are demanding and I think this will continue to be the case for the foreseeable future. And I’m not just talking about individual hotels – I can see the larger multinational groups creating entire sub-brands that are geared towards catering to a specific niche as they look to compete with boutique offerings in increasingly diverse target markets.
Covid recovery
As we have seen, the far-reaching effects of the pandemic are still having a significant impact on global hotel industry trends and the changes it brought about will define how hotels develop and thrive for years to come. Adapting to the ‘new normal’ is a common theme throughout the top trends in hotels for 2023 and this is evident not just in the way hoteliers have already tweaked their offer to suit changing traveller preferences but also in the very nature of hotel companies themselves, which have experienced an influx of young and passionate employees.
That workforce will be one of the factors driving the adoption of more socially conscious and environmentally sound initiatives and the technological solutions that can facilitate them. But unsurprisingly, it will be customer demand that shapes how hotels emerge from the pandemic and that underpins each of these hotel trends for 2023.
We are beginning to see the effects of what some in the industry have described as ‘pent-up demand’ unfold, with the result more customers are spending more on their travels. To ensure hoteliers benefit from this development, it’s critical they not only react to demand but also monitor and stay up to date with the latest and future trends. While they do not necessarily need to be first to market, early adoption or buy-in to certain trends can lead to significant business exposure, brand awareness, and customer loyalty.
