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Showing posts with label pandemic. Show all posts
Showing posts with label pandemic. Show all posts

Tuesday, May 2, 2023

New technological advancements in the Hospitality industry after the pandemic

 The COVID-19 pandemic has significantly impacted the hospitality industry, and many businesses have had to adapt to the new normal to survive. Here are some of the new technological advancements that have emerged in the hospitality industry in response to the pandemic:


Contactless Check-in and Check-out: Many hotels and vacation rentals have implemented contactless check-in and check-out processes to minimize the risk of transmission. Guests can now use their mobile devices to check-in, access their room keys, and make payments.


Mobile Room Keys: Mobile room keys allow guests to access their rooms without having to touch a keycard. This technology uses Bluetooth technology to detect when a guest is near their room and automatically unlocks the door.


Virtual Concierge: To reduce face-to-face interactions, many hotels have implemented virtual concierge services. Guests can now communicate with staff via text messaging or chatbots to request services or ask questions.


Air Quality Monitoring: Many hotels have started using air quality monitoring systems to ensure that the air in their buildings is clean and safe for guests. These systems can detect pollutants, humidity, temperature, and other factors that affect air quality.


Robotics: Some hotels have started using robots to perform tasks such as cleaning, room service delivery, and luggage handling. These robots help reduce the need for human interaction and can operate 24/7.


Contactless Payments: Contactless payment methods such as mobile payments and QR codes have become more popular in the hospitality industry. Guests can now pay for services and products without having to touch cash or credit cards.


Online Menus: Many restaurants and cafes have started using online menus to minimize the handling of physical menus. Guests can access the menu via their mobile devices or scan a QR code.


Social Distancing Monitoring: To ensure that guests are adhering to social distancing guidelines, some hotels have implemented social distancing monitoring systems. These systems use sensors and cameras to monitor guest movements and alert staff when social distancing rules are being violated.


Overall, these technological advancements have helped the hospitality industry to adapt to the challenges posed by the COVID-19 pandemic and provide a safer and more convenient experience for guests.

Tuesday, April 25, 2023

What are the significant changes that can be observed in the Hospitality Industry post Covid 19 pandemic?

 The COVID-19 pandemic has had a significant impact on the hospitality industry, and there are several changes that have been observed as a result. Here are some of the significant changes:


Increased emphasis on health and safety: Since the outbreak of COVID-19, the hospitality industry has placed a greater emphasis on ensuring the health and safety of guests and staff. This has led to the adoption of various protocols, such as frequent cleaning and disinfecting, mandatory mask-wearing, and social distancing measures.


Contactless technology: Many hotels and restaurants have implemented contactless technology to reduce the risk of transmission. This includes contactless check-in, digital menus, and mobile payments.


Changes in food and beverage offerings: The pandemic has also led to changes in food and beverage offerings. Buffets have been replaced by a la carte menus, and restaurants have started to offer more outdoor dining options.


Shift towards domestic travel: With international travel restricted, there has been a shift towards domestic travel, leading to increased demand for local tourism and hospitality services.


Increased adoption of technology: The pandemic has accelerated the adoption of technology in the hospitality industry. Hotels and restaurants are now using technology to enhance guest experiences, such as virtual concierge services and digital keyless entry systems.


Flexible cancellation policies: Many hotels and airlines have introduced more flexible cancellation policies, allowing guests to cancel or reschedule bookings without penalty.


Overall, the hospitality industry has had to adapt quickly to the challenges posed by the pandemic. While some of these changes may be temporary, others are likely to become permanent features of the industry.





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