- KNOWLEDGE OF MENU
- SENSE OF URGENCY
- APPROACH TO CUSTOMERS
- CUSTOMER SATISFACTION
- HANDLING COMPLAINTS
Sunday, July 23, 2017
LEVELS OF SKILLS & EXPERIENCE: Levels or hierarchy in the organization depends on the person’s skill & experience. The skills of the staff can be divided as:
a) Conceptual skills
b) Managerial skills
c) Technical skills
ATTITUDE & BEHAVIOUR IN THE KITCHEN
Glenmorangie Spìos, Glenmorangie’s first single malt whisky fully matured in American ex-rye whiskey casks has been revealed as the ninth ...
This type of service is the same as that of French service. However, in Russian service, the food is fully prepared and pre-cut in the kit...
This is usually called "plate service” because the food is already placed in the plate in the kitchen ready to be served to the guest...
The quality of service staff in any establishment reflects the quality of the establishment itself. No matter how good the food and ambien...