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Showing posts with label RESTAURANT SERVICE. Show all posts
Showing posts with label RESTAURANT SERVICE. Show all posts

Friday, January 25, 2019

Types of Services


Types of Service

Silver Service or Platter-to- Plate Service: This type of service is used in fine dining restaurants and sophisticated night clubs. In this type of service the food is put into a dish and appropriately garnished by the chef. The steward then presents the dish to the guest. After the guest’s approval, the steward proceeds to serve the food from the dish onto the guest’s plate using a service spoon and fork.

American Service or Pre-Plated Service: This as the name suggests is pre-plated service wherein the food is portioned and arranged in the plate by the chef in the kitchen. The steward brings the plated food and places it on the table in front of the guest. This type of service is usually carried out in a coffee shop, where the atmosphere is informal.

Buffet Service: This type of service is used in restaurants and banquets where a large number of guests have to be catered to at one time. It is mainly self-service where a variety of dishes are displayed on a large table and there are only a few service staff stationed behind the table in order to assist the guest, if needed. The guest helps himself to a plate and cutlery which is placed at one end of the buffet table. The guest then proceeds to help himself to the food or requests the service staff to assist him. The guest then returns to his table to sit down and eat.

English Service: In this form of service the food is brought from the kitchen in dishes by the steward and presented to the host for his approval. After the approval is obtained the steward places the dishes on the table. The host then portions out the food and serves it to his guests.

French Service: This service involves minimal use of the steward’s skills. The steward brings the food in dishes from the kitchen and places the dishes on the table. He then places the plates on the table next to the dishes. The guests then proceed to help themselves.

Grill Room Service: This form of service calls for the food, mainly meats and poultry, to be grilled in front of the guest. The meats or poultry are displayed and grilled behind a glass partition, so that the guest can select his choice of cut and watch it being cooked. The food is then pre-plated from the kitchen and sent to the guest.

Room Service: This is a unique type of service where a guest places his order for food and beverage, on the telephone. The steward/waiter then delivers the food to the guest in his room and ensures that the guest settles the bill. No actual service of food and beverage is done by the steward/waiter unless requested for by the guest.

Gueridon Service: This is a service where a single dish or a complete meal is cooked at the guest’s table in the restaurant. Generally, the dish is partially cooked in the kitchen and the process is completed at the table. The cooking is done on a Gueridon trolley which is a mobile trolley with a portable gas cylinder, gas burner and other essential equipment. The steward exhibits a lot of showmanship and dexterity, as he has to carve, flambé and prepare food in the presence of all the guests in the restaurant.

Snack-bar Service or Counter Service: In this service, tall stools are placed at a counter, and covers are laid on the counter, so that guests can eat their food at the counter itself. The guest can choose from food items listed on the menu card.

Cafeteria Service: All hotels have cafeterias for staff where this type of food service is carried out. The food is displayed behind the counter. The staff member indicates his choice to the counter attendant. The food is then served pre-plated and the cutlery is handed over to the staff. The staff may then sit at the tables provided for eating.



Misen

‘Mise-en-place’ means ‘putting in place’ and the term is attributed to the preparation of the restaurant for ultimate smooth service. To ensure that the restaurant is ready for service, the waiter makes sure that his station has been efficiently prepared for service. A ‘station’ is a section of a restaurant which comprises of a given number of tables which are attended to by a specific team of stewards/waiters. A ‘station’ is headed by a ‘Captain’.

‘Mise-en-scene’ commonly refers to preparing the environment of the restaurant in order to make it pleasant, comfortable, safe and hygienic. Before each service session, the restaurant should be made presentable enough to accept guests.

Saturday, March 4, 2017

Gueridon Service - Trolley Service


Gueridon Service Gueridon Service is a term used in the restaurant business to refer to "trolley service." Food is cooked, finished or presented to the guest at a table, from a moveable trolley. Dishes typically served like this include Crepes Suzette, Caesar Salad, Cherries Jubilee, Banana Flambé and Steak Tartar. There are several reasons for Gueridon Service: ensures exact serving temperature and stage for any dishes sensitive to this; turns food into entertainment; creates an atmosphere of sophistication; stimulate demands in other guests for that level of attention. The food being served is usually partially or mostly prepared in the kitchen -- certainly any prep work such as chopping onions, actually cooking crêpes, etc, is done there. The waiter then does the final assembly or cooking on the trolley at the side of the restaurant customer's table. This might involve flambéing an item, or carving it, or tossing a salad. The trolley is equipped with a burner for cooking, that can be powered by gas, electricity or spirits. Some trolleys will have a cold drawer as well. All will have a chopping board and cutlery drawer, and be equipped with the necessary utensils for what the restaurant offers from the trolley. There will also be on the trolley a selection of basic condiments such as mustards, Worcestershire sauce, oil, vinegar, etc. Gueridon Service is less popular now. For it to be practical, restaurant dining rooms have to be less crowded with tables than many are now, to allow enough space between tables for the trolley to move and be positioned. Additionally, dining room staff need to be specially trained in how to finish the dishes being offered. It may also be that restaurant customers got bored with the same typical dishes that were offered, as those dishes lost their novelty over time.


Wednesday, September 24, 2014

FOOD AND ACCOMPANIMENTS

Food & Accompaniments Presentation Transcript Food & Accompaniments Accompaniments are highly flavoured seasonings of various kinds offered with certain dishes. The object of offering accompaniments with dishes is to improve the flavour of the food or to counteract its richness or texture. HORSD’OEUVRES HOR SD’OEUVRES HORSD’OEUVR’ES HOR SD’OEUVRES GRAPEFRUIT COCKTAIL: SERVED WITH: CASTOR SUGAR HORSD’OEUVR’ES HOR SD’OEUVRES TOMATO JUICE: SERVED WITH: WORCESTERSHIRE SAUCE HORSD’OEUVR’ES HOR SD’OEUVRES OYSTERS : SERVED WITH: CAYENNE PEPPER PEPPER MILL CHILLI VINEGAR TABASCO SAUCE LEMON WEDGE BROWN BREAD & BUTTER SNAILS : SERVED WITH: BROWN BREAD & BUTTER HORSD’OEUVRES HOR SD’OEUVRES SHRIMPS: SERVED WITH: CAYENNE PEPPER PEPPER MILL LEMON WEDGES HOT BREAKFAST TOAST HORSD’OEUVRES HOR SD’OEUVRES HAM MOUSSE: SERVED WITH: HOT BREAKFAST TOAST HORSD’OEUVRES HOR SD’OEUVRES GULL’S EGG SERVED WITH: BROWN BREAD & BUTTER ORIENTAL SALT HORSD’OEUVRES HOR SD’OEUVRES SMOKED SALMON SERVED WITH: CAYENNE PEPPER PEPPER MILL LEMON WEDGE BROWN BREAD & BUTTER HORSD’OEUVRES HOR SD’OEUVRES ASPARAGUS: SERVED WITH: HOLLANDAISE SAUCE (IF HOT) VINAIGRETTE (IF COLD) HORSD’OEUVRES HOR SD’OEUVRES GLOBE ARTICHOKE HOLLANDAISE SAUCE (IF HOT) VINAIGRETTE (IF COLD) HORSD’OEUVRES HOR SD’OEUVRES CORN ON THE COB SERVED WITH: BEURRE FONDUE HORSD’OEUVRES HOR SD’OEUVRES FRESH PRAWNS SERVED WITH: BROWN BREAD & BUTTER MAYONNAISE SAUCE HORSD’OEUVRES HOR SD’OEUVRES CHILLED MELON SERVED WITH: GROUND GINGER CASTOR SUGAR HORSD’OEUVRES HOR SD’OEUVRES AVACADO SERVED WITH: BROWN BREAD & BUTTER HORSD’OEUVRES HOR SD’OEUVRES SHELLFISH COCKTAIL SERVED WITH: BROWN BREAD & BUTTER HORSD’OEUVRES HOR SD’OEUVRES SOUP CRÈME DE TOMATE SERVED WITH: CROUTONS CONSOMME SERVED WITH: DEPENDING ON GARNISH FRENCH ONION SOUP SERVED WITH: GRATED PARMESAN CHEESE GRILLED FLUTES PETITE MARMITE SERVED WITH: GRATED PARMESAN CHEESE GRILLED FLUTES POACHED BONE MARROW POTAGE GERMINY SERVED WITH: CHEESE STRAWS BOUILLABASSE SERVED WITH: THIN SLICES OF FRENCH BREAD DIPPED IN OIL AND GRILLED BORTSCH SERVED WITH: SOUR CREAM BEETROOT JUICE BOUCHEES FILLED WITH DUCK PASTE TURTLE SOUP SERVED WITH: BROWN BREAD & BUTTER SEGMENTS OF LEMON CHEESE STRAWS MEASURE OF SHERRY FISH & SEA FOOD FRIED FISH SERVED WITH: SEGMENTS OF LEMON, SAUCES: TARTARE, REMOULADE, GRIBICHE GRILLED FISH SERVED WITH: SEGMENTS OF LEMON, COLD SAUCES: TARTARE, REMOULADE, GRIBICHE HOT SAUCES: BEARNAISE, TYROLIENNE POACHED FISH SERVED WITH: SEGMENTS OF LEMON, COLD SAUCES: TARTARE, REMOULADE, GRIBICHE HOT SAUCES: HOLLANDAISE, MOUSSELINE GRILLED HERRING SERVED WITH: MUSTARD SAUCE POACHED SALMON SERVED WITH: HOLLANDAISE SAUCE MOUSSELINE SAUCE MUSSELS SERVED WITH: BROWN BREAD & BUTTER, CAYENNE PEPPER CRAWFISH SERVED WITH: MAYONNAISE SAUCE COLD LOBSTER SERVED WITH: MAYONNAISE SAUCE FARINACEOUS SPAGHETTI SERVED WITH: GRATED PARMESAN CHEESE MEAT CURRY SERVED WITH: POPPADAMS, PAN CAKES ROAST BEEF SERVED WITH: ENGLISH/FRENCH MUSTARD, HORSERADISH SAUCE, YORKSHIRE PUDDING, ROAST GRAVY ROAST LAMB SERVED WITH: MINT SAUCE. ROAST GRAVY ROAST PORK SERVED WITH: SAGE & ONION STUFFING, APPLE SAUCE, ROAST GRAVY BOILED MUTTON SERVED WITH: CAPER SAUCE SALTED BEEF SERVED WITH: TURNED ROOT VEGETABLES, DUMPLINGS, NATURAL COOKING LIQUOR BOILED FRESH BEEF SERVED WITH: TURNED ROOT VEGETABLES, NATURAL COOKING LIQUOR, ROCK SALT, GHERKINS CALF’S HEAD SERVED WITH: BOILED BACON, PARSLEY SAUCE, BRAIN SAUCE, SAUCE VINAIGRETTE GRILLED STEAKS SERVED WITH: FRENCH/ENGLISH MUSTARD, BEURRE MAITRE D’HOTEL, POMMES PAILLE (STRAW POTATOES), WATERCRESS IRISH STEW SERVED WITH: WORCESTER SAUCE, PICKLED RED CABBAGE POULTRY CHICKEN SERVED WITH: BREAD SAUCE, ROAST GRAVY, PARSLEY & THYME STUFING, BACON ROLLS, GAME CHIPS, WATERCRESS ROAST TURKEY SERVED WITH: CRANBERRY SAUCE, BREAD SAUCE, CHESTNUT STUFFING, CHIPOLATA, GAME CHIPS, WATERCRESS, ROAST GRAVY GOOSE SERVED WITH: SAGE & ONION STUFFING, APPLE SAUCE, ROAST GRAVY WILD DUCK SERVED WITH: ORANGE SALAD, ACIDULATED CREAM DRESSING DUCK SERVED WITH: ONION & SAGE STUFFING, APPLE SAUCE, WATERCRESS, ROAST GRAVY GAME HARE SERVED WITH: HEART SHAPED CROUTES FORCEMEAT BALLS RED CURRANT JELLY VENISON SERVED WITH: CUCUMBERLAND SAUCE, REDCURRANT JELLY PARTRIDGE SERVED WITH : FRIED BREAD CRUMBS GROUSE SERVED WITH: HOT LIVER PASTE SPREAD ON A CROUTE PHEASANT SERVED WITH: BREAD SAUCE, GAME CHIPS, WATERCRESS, ROAST GRAVY

RESTAURANT EQUIPMENTS




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Restaurant Equipments Presentation Transcript FOOD & BEVERAGE SERVICES CLASSIFICATION OF RESTAURANT EQUIPMENTS FURNITURE TABLES CHAIRS SIDE BOARD BAR COUNTER FIXTURES PAINTINGS PELMETS CHANDELIERS LINEN 1 2 3 4 5 6 1. TABLE COVER 2. NAPPERON 3. CHAIR COVER 4. HOOD 5. BOW 6. NAPKINS CUTLERY & FLATWARE CUTLERY & FLATWARE CUTLERY & FLATWARE CUTLERY & FLATWARE CROCKERY CROCKERY HOLLOWARE CHAFFING DISHES TONGS SPECIAL EQUIPMENTS LOBSTER CRACKER LOBSTER PICK NUT CRACKER SNAIL TONGS SNAIL DISH ICE CREAM SCOOPS SKEWERS ASPARAGUS HOLDER CORN ON THE COB HOLDER GATEAU SLICE OYSTER FORK Champagne Chiller Ice Buckets with tong GLASSWARE Hi Ball Tom Collins Red Wine Glass White Wine Glass Water Goblet Shot Glass Cocktail / Martini Glass Beer Goblet Beer Mug Beer Tankard Pilsner Glass Brandy Goblet/Balloon/Snifter Champagne Saucer Champagne Tulip Champagne Flute Old Fashioned Roly Poly WINE GLASSES Machines & Other Equipments Ice Cube Making Machine Traulson Refrigerator Juicer Mixer Grinder 3 Sink Unit Dish Washer Plate Warmer/Hot Plate TROLLEYS Room Service Trolley Gueridon Trolley Cheese Trolley Dessert Trolley Carving Trolley Wine Trolley Liqueur Trolley Mobile Wine Bar

ICE CREAMS

Ice cream Presentation Transcript ICE CREAMS Ice cream, or iced cream as it was originally called, was once narrowly defined as a luxury dessert made of cream, sugar, and sometimes fruit congealed over ice. But today it is an universally cherished favorite dish. The wide variety of ice creams and their varying cost ranging from low to high has made it delightful dish. Our affection with ice cream is centuries old. The ancient Greeks, Romans, and Jews were known to chill wines and juices. This practice evolved into fruit ices and, eventually, frozen milk and cream mixtures. The Italians were especially fond of the frozen confection that by the sixteenth century was being called ice cream. Ice cream is a frozen dessert made from dairy products, s u c h a s milk a n d cream, combined with flavorings a n d sweeteners, such as sugar. This mixture is stirred slowly while cooling to prevent large ice crystals from forming, which results in a smoothly textured ice cream. These ingredients, along with air incorporated during the stirring process (technically called overrun), make up ice cream. Although the term "ice cream" is sometimes used to mean frozen desserts and snacks in general, frozen custard, frozen yogurt, sorbet, gelato, and other similar products are sometimes informally called ice cream. Ice cream comes in a wide variety of flavors, often with additives such as chocolate flakes or chips, ribbons of sauce such as caramel or chocolate, nuts, fruit, and small candies / sweets. Some of the most popular ice cream flavors are vanilla, chocolate, strawberry, and Neapolitan (a combination of the three). Many people also enjoy ice cream sundaes, which often have ice cream, hot fudge, nuts, whipped cream, maraschino cherries or a variety of other toppings. Other toppings include cookie crumbs, butterscotch, sprinkles, banana sauce, marshmallows or different varieties of candy. Ice cream is generally served as a chilled product. It may also be found in dishes where the coldness of the ice cream is used as a temperature contrast, for example, as a topping on warm desserts, or even in fried ice cream. Some commercial institutions such as creameries specialize in serving ice cream and products that are related. ICE CREAM PRODUCTION Today’s ice creams are made by slowly churning a mixture of milk or cream, eggs, sugar, and flavorings (such as fruit, chocolate, or nuts) at freezing temperatures until the mixture transforms into a smoothly textured mass of tiny ice crystals. There are two basic varieties of ice cream: i) French-style or custard-based : These types of ice cream are very rich and smooth. They are made by incorporating egg yolks and sugar into cream and/or milk before churning. ii) Philadelphia-style : This ice cream contains no eggs and is made simply by mixing together milk or cream with sugar. This process yields a less rich ice cream that is firmer and chewier than French-style ice cream. TYPES OF ICE CREAMS Premium Ice cream generally has between 11% and 15% butterfat and 60% to 90% overrun , which is the air that is pumped into the ice cream. This creates a denser, heavier, creamier, richer and more caloric product than regular ice cream, and is reflected in the price. Super premium ice cream has even more butterfat— greater than 14%, with some having up to 18% and more—and less overrun, from as low as 20% up to 80%. Premium and super premium ice creams come in more complex flavors in addition to the basic ones. The super premium ice cream producers category includes smaller companies that make interesting gourmet” flavors. In addition to lower overrun and greater butterfat, the third way in which a super premium ice cream can be made richer is by using an egg custard base, which is known as French or French-style ice cream . Regular Ice cream is less dense: it contains 10% to 11% butterfat and more air, 90% to 100% overrun. It is usually sold in the more standard flavors, since the addition of ingredients of fancy flavors add to the cost escalation. Some people prefer the texture and lesser degree of richness, and prefer it in milkshakes where the subtlety of the richer ice cream can be lost (or is overkill). Economy Ice cream contains exactly 10% butterfat - the minimum USDA standard, and 95% to 100% overrun. It is made in basic flavors. Light Ice cream means that there is either 50% less fat or 33% fewer calories than the company’s standard ice cream. Read the labels carefully: the “light” ice creams of a superpremium brand often have more calories than the “regular” ice cream of other brands. Low fat Ice cream has 25% less fat than the company’s regular ice cream. Similar to the light ice cream analogy above, it can contain more calories than a regular ice cream of another brand. ASSORTMENT OF ICE CREAMS 1. Ice Cream Cake can take two forms. It is a three layer ice cream in the shape of a cake, often with cookie crumbs or other small representation of “cake”; or layers of ice cream and cake. In the latter, it is up to the cake maker to decide as to whether the middle layer is the ice cream or the cake. 2. Ice Milk is a low butterfat variation of ice cream, which due to advances in food technology over the last 20 years, has all but disappeared as a term, replaced by reduced fat ice cream. 3. Italian Ice is a smooth water ice, similar to a sorbet but generally a sweeter, snack product rather than a more refined dessert product. It is so-called because it is served in pizzerias and Italian ice shops, as well as by street vendors. Popular flavors include cherry, coconut, lemon and “rainbow ice.” 4. Kulfi is a dense Indian ice cream made with water buffalo’s milk and flavorings like cardamom, chikoo, coconut, malai (milk cream), almond, mango, pistachio and saffron. Kulfi is also never made with eggs, like French ice cream. It is prepared by simply boiling milk until it is reduced to half the original volume; then sugar and a teaspoon of corn syrup are added and the mixture is boiled for 10 more minutes. Water is mixed in until it thickens into a paste and is boiled a while longer. Finally, flavorings, dried fruits or cardamom are added. The mixture is cooled, put into molds and frozen. 5. Parfait , the French word for “perfect,” is originally the French sundae, generally served with fruit purée. In America, it became a particular type of sundae, with syrup and ice cream layered in a tall glass, topped with whipped cream. 6. Novelties are single-serving frozen treats such as ice cream bars, popsicles and sandwiches. 7. Semifreddo , means “half cold” in Italian, which refers to a class of semi-frozen desserts - semi-frozen custards, ice cream cakes and tarts. 8. Sherbet is a fruit-based product like sorbet, with milk added to provide creaminess. By law, sherbet can contain no more than 2% milkfat, and ranges from 1% to 2%. The milk makes it a slightly heavier product than sorbet. 9. Sorbet (the French word—in Italian, it’s sorbetto ) is a frozen dessert generally made from fruit purée or fruit juice; it can incorporate other flavorings including herbs and liqueurs. Unlike sherbet, sorbet contains no milk; some sorbet recipes also use egg whites. 10. Snow Cone , generally served in a paper cone or cup and is made of compacted shaved ice flavored with a choice of bright-colored sugary syrups, usually fruit-flavored (apple, banana, cantaloupe, cherry, colada, grape, kiwi, lemon, lime, mango, orange, peach, pineapple, raspberry, strawberry) but also spice (cinnamon) and pop flavors like bubblegum and cola. Snow cones served in a cup are eaten with a spoon; those in a paper cone are eaten like an ice cream cone. Interestingly, snow cones are the descendents of the original “ice cream,” which was snow flavored with fruit juice, created 4,000 years ago by the Chinese and learned through trade routes by the Persians 2,500 years ago. 11. Spumoni is a Neapolitan specialty where layers of three different colored and flavored ice creams: chocolate, pistachio and cherry are a popular combination. Or, more basic flavors can be used, with nuts and candied fruit added to the layers. 12. Sundae , a name invented in America consists of one or more scoops of ice cream topped with sauce or syrup (generally butterscotch, caramel, chocolate or strawberry). Chopped nuts and whipped cream is generally added, and a maraschino cherry is placed on top. There are endless creative riffs on the sundae, incorporating fruit, cookies, candy, cake, marshmallow creme, peanut butter sauce, sprinkles / jimmies, and ingredients too numerous to list. 13. Tartufo , the Italian word for truffle, is a ball of vanilla ice cream, often with a cherry and nuts in the center, enrobed in chocolate. The ice cream version appeared around the Victorian era, when the molding of ice cream into flowers, fruits, and other shapes became popular. 14. Gelato is Italian ice cream made from milk and sugar, combined with other flavorings. The gelato ingredients (after an optional pasteurization) are frozen while stirring to break up ice crystals as they form. Like high-end ice cream, gelato generally has less than 35% air, resulting in a dense and extremely flavourful product. Gelato is typically made with fresh fruit or other ingredients such as chocolate (pure chocolate, flakes, chips, etc.), nuts, small confections or cookies, or biscuits. 15. Ais kacang or ice kacang is a dessert served in Malaysia and Singapore. It is also popularly known as air batu campur in Malay or ABC for short. It is sweet-tasting and is primarily crushed or shaved ice served with sweet flavoured syrup and jelly. The word Kacang is a Malay word for bean, and the word "ais" is a transliteration of the English term "ice". Formerly, it was made of only shaved ice and cooked red beans. Several varieties have also been introduced which contain aloe vera in some form or another, such as in jelly form. Evaporated (condenced) milk is drizzled over the mountain of ice. 16. Ice pop is a frozen water dessert on a stick that is colored and flavored. It is made by freezing colored, flavored liquid (such as fruit juice) around a stick. Once solid, the stick is then used as a handle to hold the ice pop. 17. Frozen Custard or Soft-Serve Ice Cream is ice cream served at a warmer temperature from a machine that extrudes the ice cream into soft, swirled peaks. Frozen yogurt is also available in soft-serve form. With both ice cream and frozen custard, the ingredients are mixed at 21°F; then the ice cream goes into a hardening room where it becomes rock-solid at -40°F. Soft ice cream leaves off this last step. Frozen custard is perceived as tastier because it is warmer and doesn’t numb the taste buds. What we know today as “soft serve” or “frozen custard” was originally regular “French” ice cream or “ glace.” Over time, the hard ice cream became known as “ French” ice cream, and “frozen custard” became the term used for the soft-serve ice creams, which once did use a custard ice cream base. 18. Frozen Yogurt is made of low-fat or no-fat yogurt, sweetener, gelatin, corn syrup, coloring, and flavoring, churned in an ice cream machine. It can be found softserve or hard-packed. It both freezes and melts much more slowly than ice cream, since yogurt has a much higher freezing and melting point than milk. 19. Glace (pronounced GLAHS) is French-style ice cream, also called frozen custard, made from rich milk-andcream- based custard that includes eggs. Not to be confused with soft-serve ice cream called frozen custard, which may or may not have an egg-custard base. 20. Granita (pronounced grah-nee-TAH, or granité, grahnee- TAY, in French) is a semi-frozen dessert that is made with the same ingredients as sorbet—sugar, water and a flavoring, in this case a liquid such as fruit juice, coffee or wine. Unlike sorbet, granita is not churned in a freezing machine, but is poured into a large pan, placed in the freezer, and the frozen crystals are scraped from the top of the pan every 30 minutes or so. It thus yields large, frozen flakes, a crystalline appearance and a crunchy texture. Granita also has less sugar than sorbet or sherbet SERVING ICE CREAM 1. The ideal serving temperature for ice cream and other frozen desserts is 6–10°F, yet most home freezers are set to 0°F. When you serve frozen desserts straight from the freezer, they’re too cold to allow your taste buds to experience their full spectrum of flavors. 2. "Temper" ice cream before you scoop - leave it at room temperature for 8-10 minutes before serving. Return ice cream to the freezer immediately after it has been served to minimize the formation of ice crystals. 3. Serve ice cream in chilled bowls, preferably glass. Not only is the frosted bowl refreshing to look at, but the ice cream will retain its shape longer. 4. Scooping ice cream: Have a large Pyrex measuring cup or other heat proof container filled with just boiling water standing by. Dip the metal scoop into the hot water, let it heat up for a moment, and then DRY the scoop on a towel. Quickly drag the hot scoop across the ice cream creating tight rolls of the divine stuff. Do not smash the ice cream with the scoop. Repeat the process for each serving. 5. To store opened ice cream, first place a piece of plastic wrap on the surface and smooth it down lightly with your fingers. Then close the lid securely and return to the depths of your freezer. ICE CREAM SCOOPS · Solid scoops: These use a thin leading edge to help you push through firm ice cream. Many have handles filled with an anti-freezing fluid that keeps the scoop warmer than the ice cream. · Spring-loaded scoops: These have a strip of metal or plastic that sweeps across the inner surface of the scoop, helping to ease the ice cream out of the scoop. Some models have a button on the back that pushes the ice cream straight out of the scoop. · Spades: These are ideal if worked with ice cream on a flat surface and folding ingredients into it. A spade is useless if one needs to scoop ice cream out of small containers. STORING ICE CREAMS 1. Every time you remove ice cream from the freezer, some of its small ice crystals melt. When you return the container to the freezer, that melted liquid refreezes and clings to existing crystals, making the ice cream grainier and grainier each time you remove it. Though this problem is unavoidable, you can minimize it by dividing your freshly churned ice cream into a number of small containers so that each container spends as little time outside the freezer as possible. 2. Foods that contain fat—including ice cream, gelato, sherbet, and frozen yogurt—are prone to picking up odors from nearby foods in the freezer if they’re not sealed and stored properly. Protect your ice cream from unwanted odors by draping a layer of plastic wrap or wax paper over the top of your storage container before covering it with the lid.

BREAKFAST

Breakfast Presentation Transcript BREAKFAST In French, breakfast is known as Petit de jeuner. The word breakfast means to break the fast after a long time i.e. the night. It originally started in England. The different types of breakfasts are : Continental American English BREAKFAST Continental Breakfast This is an European breakfast. It comprises of : Choice of Juice (Tomato, Orange, Pineapple & Grape fruit etc.) 2. Choice of breads (White bread, brown bread, rolls, croissants, brioche served with honey,jam & marmalade.) 3. Tea / Coffee BREAKFAST Caf é simple or Thé simple Café complet or Thé complet English Breakfast English breakfast is a very elaborate breakfast. It comprises of 2-10 courses.People generally take a 6-10 course breakfast on weekends or on holidays, otherwise normally they used to have a 2-4 course breakfast. It includes: BREAKFAST Choice of Juice Stewed fruits (fruits cut into small pieces and cooked in sugar syrup, flavoured with clove and cinnamon) Cereals Fish Egg to order Meat Choice of roll or toast Butter and preserves Fresh fruits Beverages BREAKFAST American Breakfast American breakfast always starts with a glass of cold water. It also includes a number of courses like: Choice of Juice Cereals Fish / Meat Eggs to order Choice of breads Beverages BREAKFAST Breakfast Covers: Cover for Continental breakfast. Side Plate Side Knife Serviette Bread basket Butter dish on a side plate with a doily & butter knife Preserve dish on a side plate with a preserve spoon Breakfast cup and saucer with a teaspoon BREAKFAST Breakfast Covers: Cover for Continental breakfast. Under liners for tea/coffee pot & milk pot Ash tray Table Number Sugar pot & tong Slop basin & tea strainer(if tea is to be served) BREAKFAST Breakfast Covers: Cover for full English breakfast. Joint Knife & fork Fish Knife & fork Sweet spoon & fork Side Knife Side Plate Breakfast cup, saucer and teaspoon Slop basin BREAKFAST Breakfast Covers: Cover for full English breakfast. Tea strainer Jug of cold milk Sugar pot & tong Butter dish on a side plate with a doily & butter knife Preserve dish on a side plate with a preserve spoon BREAKFAST Breakfast Covers: Cover for full English breakfast. Under liners for tea/coffee pot & milk pot Cruet set Castor sugar Ash tray Serviette Toast rack Bread basket

Friday, August 20, 2010

ORDER OF SERVICE FOR BREAKFAST

Pleasing and g ood breakfast service is important because
guests are not always at their best in the morning. Foods served for
breakfast must be palatable, freshly prepared and served at correct
temperature. Often breakfast should be served in courses unless it is
requested by the client as a whole. Cooked food and beverages
should be brought to the guests directly from the serving station and
under no circumstances food be allowed to remain on the serving
stand to cool off while the customer finishes a preceding course.
Order of Service for Breakfast
· When fresh fruit or fuit juice is ordered, it is desirable to serve
it first, and then to remove the soiled dishes before placing
the toast and coffee.
· When customers order a combination of cooked fruit, toast
and coffee, they may ask to have the whole order be
served in one go. Place the fruit dish, set on an underliner.
In the centre of the cover, place the plate of toast at the left
of the forks and the coffee at the right of the teaspoons.
· When the breakfast order includes cereal and a hot dish, the
service procedure may be as follows:
o Place the fruit course in the center of the cover.
o Remove the soiled fruit dish
o Place the cereal bowl, set an underliner, in the
center of the cover. Cut the individual boxes of
cereal partway through the side near the top so
that the guest may open them easily.
o Remove the soiled cereal dish
o Place the breakfast plates of eggs, meat or other
hot food in the center of the cover. Place the plate
of toast at the left of the forks. Place the coffee
service at the right of the spoons.
o Remove the breakfast and bread plates.
o Place the finger bowl with a slice of lime or lemon,
one third full of warm water. At times the finger
bowl is placed after the fruit course when fruits
that may soil the finger have been served.
For a continental breakfast consisting of hot croissant/
brioches or hot toast, butter, preserves and coffee or tea, the cover
would be as follows:
i) Stands or underplates for coffee / tea pot and hot milk /
hot water jug or pouches of tea or instant coffee.
ii) Side plate with side knife
iii) Sugar cubes basin and tongs or individual sugar and
creamer packets in a bowl
iv) Tea or breakfast cup and saucer and a teaspoon
v) If the beverage is tea, then the following additional items
will be needed: slop basin and tea strainer.
vi) Napkin
vii) Ashtray (depending on smoking policy of the
establishment)

The majority of the items listed above for the two types of
breakfast are often placed on the table as part of the mise-en-place,
before the customer is seated. A number of items are then placed on
the table after the customer is seated and makes his choice of
breakfast known. These include:
• butter dish with butter and alternatives
• preserve dish with preserves
• jug of cold milk
• toast rack with toast and / or bread basket with hot rolls
• tea pot / coffee pot / hot or cold milk / hot water jug.



BREAKFAST COVER

The area or space for all the utensils (including salt, pepper
cruets and ashtrays) for each guest is called cover. The breakfast
cover may be divided into two types:
1. Full breakfast cover.
2. Continental breakfast cover

BREAKFAST TABLE SETTING

Table setting is an art. A meal however simple or elaborate,
the laying of a table can make a whole lot of difference. Each meal
can have a classy look with a little touch of thought. A basic table
setting, suitable for breakfast should be arranged as follows:



· A plate placed in the center (allow at least 24 inches for each
place setting)
· A bread and butter plate placed at the top left of the plate
· A soup / salad bowl can be placed on top of the plate (as
needed)
· A fork placed on the direct left of the plate
· A knife and soup spoon placed on the direct right of the plate
(the cutting edge of the knife should face the plate)
· A napkin folded to the left of the fork
· A drinking glass placed directly above the spoon and knife
· A coffee / tea cup and saucer to the right of the drinking glass


Saturday, August 14, 2010

GENERAL RULES TO BE OBSERVED WHILE SERVING

1. Women are usually served first. If it is an honorary dinner, of
course, the guest of honor is served first. Otherwise, age and
status of the guest determine the sequence, with older or more
distinguished guests served first. The host is always served after
his or her guests. When children are present at the table, serve
them as quickly as possible to maintain peace.
2. Place and remove all food from the left of the guest.
3. Place and remove all beverages, including water, from the right
of the guest.
4. Use the left hand to place and remove dishes when working at
the left side of the guest and the right hand when working at the
right side of the guest. This will provide free arm action for the
server and avoids the danger of bumping against the guest's
arm.
5. Place each dish on the table with the four fingers of the hand
under the lower edge and the thumb on the upper edge.

6. Never reach in front of a guest, nor across one person in order
to serve another.
7. Present Serving dishes from the left side, in a position so that
the guest can serve himself. Place serving silver on the right
side of the dish, with the handles turned toward the guest so that
he may reach and handle them easily.
8. Do not place soiled, chipped, or cracked glassware and china or
bent or tarnished silverware before a guest.
9. Handle tumblers by their bases and goblets by their stems.
10. Do not lift water glasses from the table to fill or refill. When they
cannot be reached conveniently, draw them to a more
convenient position.
11. Set fruit juice and cocktail glasses, cereal dishes, soup bowls,
and dessert dishes on small plates before placing them in the
center of the cover between the knife and the fork.
12. Place individual serving trays of bread and rolls above and to the
left of the forks. Place a tray or basket of bread for the use of
several guests toward the center of the table.
13. Place the cup and saucer at the right of the spoons, about two
inches from the edge of the table. Turn the handle of the cup to
the right, either parallel to the edge of the table or at a slight
angle toward the guest.
14. Set tea and coffee pots on small plates and place above and
slightly to the right of the beverage cup. Set iced beverage
glasses on coasters or small plates to protect table tops and
linen cloth.
15. Place individual creamers, syrup pitchers, and small lemon
plates about and a little to the right of the cup and saucer.
16. Place a milk glass at the right of and below the water glass.
17. Serve butter, cheese, and cut lemon with a fork, serve relishes,
pickles, and olives with a fork or spoon, not with the fingers.

CLEARING OF PLATES

The basic technique is the same as carrying two plates from
above. After picking up the first plate, arrange the flatware on it. The
handle of the first fork is under your thumb. This will secure the
remaining flatware. Then slide the knife in at a right angle under the
fork. Now pick up the second plate with the flatware, and place the
flatware on the first plate, fork beneath the thumb and knife below.
The remaining plates are stacked on the second plate, while the
flatware is arranged on the first plate. In an elegant service, no more
than four plates are cleared at one time. Small food remnants on the
plates can be pushed to the lower plate; be sure to turn away from
the guest when doing this. When the plates contain a lot of leftovers,
they must be scraped away from the table. Clear only two plates at a
time and sortout in the waiter’s pantry.

Sample Procedure for Carrying a Tray

1) It is important to organize the tray in a way that the
weight is concentrated on a precise point that will be
maintained by the wrist and the left hand (a pile of under
cups)
2) Items less heavy will be placed around heavier items
(cups and spoons).

Sample Procedure for Carrying Plates

Consider a "service" which is composed of a meat dish, a
vegetable placed on an under dish, 4 hot plates and a sauce
dispenser. The following procedure is adopted:

· Cover plates with a cloth and hold them with the left
hand.

· Position the meat dish on the pile of plates
· Place the sauce dispenser between the forefinger and
little finger (on the top) and middle finger and ring finger
(under).
· The vegetables dish should be carried in the right hand.

Thursday, August 5, 2010

PROCEDURE FOR CARRYING PLATES

A Stack of Plates 
A stack of plates is always carried with both
hands. Wrap your hand towel around the plates
so that you do not touch the plates with your
bare hands. Do not hold the plates against your
body.


One Plate 
Always hold a plate between the thumb and
forefinger (index) finger. Your thumb should be
flat on the rim of the plate, pointing toward the
rim, never into the plate.


Two Plates 
Held from Below: Hold the first plate between
the thumb and index finger. The index finger is
placed slightly behind the lower rim. Slide the

second plate against the index finger and
support it with the other fingers from beneath.
Held from Above: The first plate is held with the
thumb and index finger. With that hand turned
slightly upward, balance the second plate on the
lower forearm and the ball of the thumb. Support
the upper plate with the other fingers.


Four Plates 
The procedure for carrying four plates is as
follows:
1. Seize the first plate between the thumb and
the forefinger
2. Place the second plate between the
forefinger (on the top) and the two fingers
major and ring finger (under).
3. Place the third plate over the basis of the
thumb and the little finger.
4. The fourth plate is carried in the right hand,
this will be the first plate placed on table.

HANDLING SERVING DISHES AND UTENSILS

During service the right and left hands have distinct functions
to perform. The left hand carries while the right hand works.
Flatware, glasses, cups, and the like are always carried on a tray,
never in hands. For safety and to prevent clattering, this tray should
always be covered with a paper or cloth napkin. While bringing
platters to the side table or guest table, always carry them in both
hands. The hand towel should be draped lengthwise over the cloth
so you can hold the platter on both ends. If several plates or serving
dishes are carried at the same time, place them on the towel so they
will not slide. Serving bowls and sauce boats are always placed on a
small plate with a paper doily.

PRESENTING THE CHECK

The guest should never be kept waiting for his check. It
should be presented either immediately after the last course has

been served or as soon as he has finished eating. A check cover
should be used to transport the bill to and from the table. The cover
should be placed to the right of the host. If the host is not known, the
check should be placed at the center of the table. It is always a
courteous practice to ask if any other services are desired. It is very
discourteous to indicate in any way that a tip is expected or that any
certain amount is anticipated even if the customer asks (This
happens to me a lot.) Never show any disappointment because the
tip is less than what is customarily received. Always thank the
customer for any gratuity with sincerity.
Guests should be shown small courtesies when departing; for
example, a server may draw out the chair for a female guest and
assist her with her coat etc... The server should express his goodbye
sincerely and welcome the guest to return. The idea is to make
the guest feel completely welcome. Try to change up your good-bye
from time to time as well. Other customers in the room will get sick of
hearing you repeat the same thing to all departing customers, and
when it comes there time to leave, they will leave with the feeling,
that they were just part of another process.
When guests ask for check, Captains should inquire as to the
satisfaction of the guests. Mignardises and check are then delivered
to table.

SPECIAL OBSERVATIONS WHILE SERVING MEALS

There are many things a server must attend to to become
fully efficient. Here are a few tips a server can use to take
advantage:
1. Serve hot food hot, on heated dishes.
2. Serve cold food chilled, on cold dishes.
3. Inquire how food is to be cooked:
a. Eggs - fried or boiled, scrambled etc...
b. Steak - rare, medium, or well done etc...
c. Toast - buttered or dry
4. Refill water glasses whenever necessary during the
meal.
5. Refill coffee. Customer will let you know if they've had
enough.
6. Place silver necessary for a course just prior to serving:
a. Soup spoon on extreme right of teaspoons.
b. Cocktail fork to right of soup spoon.
7. Offer crackers, bread, other accompaniments with
appetizers or soups.
8. Provide iced teaspoons for ice drinks, straws with
appropriate beverages.

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